— Credit card bookings can also be completed through call centers —

New Delhi, August 4, 2009: In compliance with the RBI mandate of making on line transactions more secure, SpiceJet website has been 3D compliant from August 1, 2009. This means that credit card transactions through our website are now more secure and safe. Consumers purchasing tickets online can log on to spicejet.com and provide relevant details for authentication and registration. On completion of the registration process, a prompt will request for a password as an extra security measure. Once the correct password has been entered, customers can complete secure online transactions. This process can also be completed at the websites of the card providers or the issuing banks.

Explaining this Samyukth Sridharan, Chief Commercial Officer, SpiceJet Limited, said, “We have ensured that our website is safe and is in compliance with all guidelines set by RBI. While most banks have a robust registration process, some teething troubles may persist that may result in a failure in authentication of credit card. In such a case, customers can always call our reservation numbers 1-800-180 3333 / 0987 180 3333 . These numbers are manned 24 hours a day and our customer service agents will be glad to help complete any credit card transaction.”

RBI has mandated XML-protocol used as another layer of security for online credit and debit card security. Services based on the protocol are offered by Visa and Mastercard. This protocol adds another step for authentication for online payment and makes transactions safer.